Accessibility: The Around Downtown Tours are not suitable for people who are unable to walk or stand for long periods of time (20 minutes or more) without sitting down. Private tours can be customized to accommodate special needs.
Special Needs: Houston Walks will attempt to ensure that groups with special needs have an itinerary that recognizes those needs.
Children. Some Around Downtown Tours are NOT suitable for children. On children-friendly tours, please make the children aware that they will be touring in a professional environment and are expected to behave accordingly. Private tours can be customized to accommodate children of all ages.
Cancellations & Refunds: Tours may be canceled and/or rescheduled with 48 hours’ advance notice. Your tour payment will not be refunded but you may reschedule your tour at any available time during twelve months from the date of your original tour. Please allow 10 business days for your refund to be processed.
Gratuities. Gratuities are not included in the price of your tour. If you feel a gratuity is appropriate, 15%-20% is the normal rate.